Business process automation services and workflow optimisation
Reality Q provides business process automation services by first analysing how your business works. Workflow automation focuses on repetitive tasks, unnecessary data transfers and unclear responsibilities, rather than automation for its own sake.
Who is this for?
We build to fit – from sole traders to large mid-sized companies.
Administration & back office
Handle recurring tasks automatically.
Production & logistics
Reduce lead times and avoid errors.
Management
Transparency about bottlenecks and cost per process.
Business process optimisation for SIFAT
Considering software and business workflows together: Reality Q implemented process optimisation for SIFAT.
Where should business process automation services start?
Process improvement starts by understanding who performs each task, what information is needed and where waiting or duplicate work occurs. Only then should a workflow be simplified, digitised or automated.
Common starting points include approvals, order data transfers and incoming documents. We define a desired workflow with clear responsibilities and account for exceptions so unusual cases are not lost outside the process.
How can workflow automation connect existing systems?
A digital workflow can assign tasks, remind users about pending approvals and show progress. Integrations may transfer data between applications instead of requiring repeated entry. What can be automated depends on your systems and available access.
Agree useful measures before implementation, such as handling time, manual handovers or errors. Savings can only be assessed against your starting point and actual results; we do not promise a fixed reduction.
How do you brief a process improvement project?
Start with one process, the people involved, current applications and the main difficulties. Anonymised documents and a simple workflow sketch help clarify the requirements. Reality Q provides a free first draft within 24 hours of a detailed project description.
Features at a glance
Building blocks we combine and extend individually for you.
Process analysis
Current-state review with clear improvement potential.
Automation
Rules, triggers and workflows instead of copy-paste.
Interfaces
Make existing systems talk to each other.
Document workflows
Approvals, deadlines and audit-proof storage.
Monitoring
KPIs for runtimes, errors and volume.
Training
Your team works confidently from day one.
Example results
Every project is unique – these are typical implementations.
Automated approval process
Request and approve digitally.
Interface bridge
Two systems synchronised automatically.
Document pipeline
From inbox to archive without media breaks.
Process dashboard
Live overview of status and bottlenecks.
How your project runs
From the first idea to go-live in four clear steps.
Request
You briefly describe your project, goals and wishes.
Concept
Within 24 hours you receive a free first draft.
Development
We build it – with you, in short feedback loops.
Handover
Go-live, training, documentation and ongoing support.
Ready for your project?
Tell us briefly about your project – we get back to you within 24 hours with a free, non-binding first draft.